POLITIQUE DE CONFIDENTIALITÉ ET POLITIQUE DE COOKIE

This site is published by CONE ADDICT 6 place du 11 Novembre 1918 92250 La Garenne Colombes – Tel. : 06 23 24 54 00 – Email: contact@coneaddict.com – Siret 853 514 925 00025

By accessing and/or using this Website accessible at the address www.coneaddict.com (hereinafter “the Site”), all users tacitly and unreservedly accept these terms of use of the Site.

This privacy policy describes the personal data collected or generated (processed) when you use the Cone Addict website (“https://www.coneaddict.com”). It also explains how your personal data is used, shared, and protected, what choices you have regarding your personal data and how you can contact us.

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The Cone Addict entity is responsible for processing your personal data. These will depend on how you interact with the Cone Addict site and your location in the world. The relevant Cone Addict entity is referred to as “CONE ADDICT,” “our,” “we,” or “our” in this policy confidentiality.

WHAT PERSONAL DATA DO WE COLLECT AND WHEN?

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our customer service, request to receive communications, create an account, participate in our events or contests, or visit our site.

This personal data includes:

  • Your contact details including name, email, phone number and delivery, billing address.
    Your login and account information, including username, password, and unique user ID.
    Your personal details including gender, date of birth, and purchase history.
    Your payment or credit card information.
    Your data on your physical characteristics, including weight, height, and body measurements (such as estimated clothing size).
    Your personal preferences, including your wishlist as well as your marketing and cookie preferences.

When interacting with our site, certain data is automatically collected from your device or web browser. This data includes:

  • Device IDs, call status, network access, storage information, and battery information.
    Cookies, IP addresses, referral headers, data identifying your web browser and its version, and web beacons and beacons.
MINORS

We comply with local laws and do not allow children to register on our site when they have not reached the legal age limit of the country in which they reside. We will seek parental consent for children participating in Cone Addict experiences and events.

TOOLS TO MANAGE THE PERSONAL DATA WE COLLECT

When using our site, we also provide timely notice or obtain consent for certain practices. For example, we will obtain consent to use your location or send push notifications. We may obtain this consent through the site or by using standard permissions available on your device.

In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device or web browser may offer tools to enable you to manage the use of cookies or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.

WHY AND HOW DO WE USE YOUR PERSONAL DATA?

We use your personal data in the following ways:

To provide the functionality of the sites and services you request.

When you use our site, we will use your personal data to provide the requested product or service. For example, if you make a purchase from Coneaddict.com or participate in an event or promotion, we will use the contact information you provide to us to communicate with you about the purchase, event, or promotion. Promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information or the product you purchased, to help you resolve a problem or question.

To communicate information about our products, services, events, and other promotional purposes. Where you consent, we will send you marketing communications and news regarding Cone Addict products, services, events, and other promotions. You can unsubscribe at any time after giving your consent.

If you are an existing Cone Addict customer (for example, if you have placed an order with us), we may use the contact details you provide to send you marketing communications about similar Cone Addict products or services where applicable law. Allows it (unless you have chosen not to participate). In other cases, we ask for your consent to send you marketing information. We may use the information you provide to us and information from other Cone Addict products or services - such as your use of the Cone Addict site, your participation in Cone Addict events and contests, to personalize communications. On products and services that may be of interest to you.

To operate, improve and maintain our business, products, and services. We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use this information for accounting, audits, and other internal functions. We may also use personal data about how you use our products and services to improve your user experience, help us diagnose technical and service issues, and administer our site.

To protect our rights, property, or safety or those of others

We may also use your personal data on how you use our site to prevent or detect fraud, abuse, illegal use, violations of our terms of use, and comply with court orders and government requests. Or applicable law.

For general research and analysis purposes

We use data about how our visitors use our site and services to understand customer behavior or preferences. For example, we may use information about how visitors to Coneaddict.com search and find products to understand better the best ways to organize and present product offerings in our storefront.

Other purposes

We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent if necessary.

LEGAL REASONS

To process your personal data, we rely on certain legal grounds, depending on how you interact with our site.

When you purchase Cone Addict products from our site, we need your personal data to fulfill our contract with you. For example, we need your payment and contact details to deliver your order.

We also rely on other legal grounds, such as our legitimate interests as a business, to comply with a legal obligation or protect your vital interests.

SHARING OF YOUR PERSONAL DATA

Cone Addict may share your personal data with:

  1. Third-party service providers processing personal data on behalf of Cone Addict. For example, to process credit cards and payments, shipments and deliveries, host, manage and maintain our data, distribute emails, perform research and analysis, manage brand and product promotions, and manage certain services and features. When using third-party service providers, we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.
  2. Other third parties to the extent necessary for:
    1. comply with a government request, a court decision, or applicable law;
    2. prevent illegal uses of our site or violations of our site's terms of use and policies;
    3. defend ourselves against third party claims;
    4. and contribute to fraud prevention or investigations (e.g., counterfeiting).
    5. To any other third party for which you have given your consent.

We may also transfer the personal data we hold about you in the event of a sale or transfer of all or part of our business or our assets (including a reorganization, demerger, dissolution, or liquidation).

PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA

Encryption and security

We use various technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data.

INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA

The personal data that we collect (or process) within the framework of our site will be stored in France and other countries. Some of the data recipients with whom Cone Addict shares your personal data may be located in countries other than the country where your personal data was originally collected. The laws of these countries may not offer the same level of data protection as the country in which you originally provided your data. However, when we transfer your personal data to recipients in other countries, including France, we will protect that personal data as described in this privacy policy and accordance with applicable law.

STORAGE OF YOUR PERSONAL DATA

Your personal information will be kept for as long as necessary to achieve the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your Cone Addict account. For personal data related to product purchases, we keep it longer to comply with legal obligations (such as tax and commercial laws and for warranty purposes).

YOUR RIGHTS RELATING TO YOUR PERSONAL DATA

You have the right to ask:

  1. access to your personal data;
    an electronic copy of your personal data (portability);
    the correction of your personal data if it is incomplete or inaccurate;
    the deletion or restriction of your personal data in certain circumstances provided for by applicable law.

These rights are not absolute. When we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

If you wish to request a copy of your personal data or exercise any other rights, please contact us using the contact details on the "Contact Us" page.

UNSUBSCRIBE FROM DIRECT MARKETING

You can also unsubscribe by modifying your email or text subscriptions by clicking on the unsubscribe link or by following the unsubscribe instructions included in the message. You can also contact us using the contact details in the "Contact Us" section.

COOKIES AND INVISIBLE PIXELS

Cone Addict collects information, including personal data, from your browser when you use our site. We use a variety of methods, such as cookies and web beacons, to collect this information, which may include

  1. your IP address;
  2. a unique cookie ID, information about cookies, and information about whether your device has software to access certain features;
  3. unique device identifier and device type;
  4. domain, browser type, and language,
  5. operating system and system settings;
  6. country and time zone;
  7. previously visited websites;
  8. information about your interaction with our sites such as click behavior, purchases, and preferences showed;
  9. access times and referral URLs.

Third parties may also collect information through sites, cookies, third-party plug-ins, and widgets. These third parties collect data directly from your web browser, and the processing of this data is subject to their own privacy policies.

We use cookies and web beacons to track our customers 'use of sites and understand our customers' preferences (country and language choices). This allows us to provide services to our customers and improve their online experience. We also use cookies and web beacons to obtain aggregated data about site traffic and site interaction, identify trends, and obtain statistics to improve our site. There are generally three categories of cookies used on our site:

Functional: These cookies are necessary for the basic functionality of the site and are therefore always activated. These include cookies that allow you to be remembered when you explore our site in a single session or, if you request it, from session to session. They help make the shopping cart and checkout process possible and resolve security concerns and comply with regulations.

Performance: These cookies allow us to improve the functionality of our site by tracking their use. In some cases, these cookies improve the speed at which we can process your request and remember the selected site preferences. The refusal of these cookies can lead to inappropriate recommendations and a decrease in the site's performance.

Social media and advertising: Social media cookies allow us to connect to your social networks and share content from our site through social media. Advertising cookies (from third parties) collect information to help tailor advertising better to your interests, both within and beyond our site. In some cases, these cookies involve the processing of your personal data. Refusing these cookies may result in displaying advertisements that are not as relevant to you or may not effectively connect with Facebook, Twitter, or other social networks and/or not allow yourself to share content on social networks.

For a complete and up-to-date summary of each third party accessing your web browser (through the Cone Addict sites or otherwise), we recommend installing a web browser plugin designed for this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. To do this, use your browser settings on each browser and device you use. Each browser is slightly different, so look at your browser's Help menu to learn how to modify your cookies properly. If you disable cookies, you may not be able to access many features that make our site more efficient, and some of our services will not function properly.

USE OF THE CONE ADDICT SITE WITH THIRD PARTY PRODUCTS AND SERVICES

Our site allows you to interact with a wide variety of other digital products and services.

If you choose to connect your Cone Addict account to a third-party device or account, your privacy rights on the third-party platforms will be governed by their respective policies. For example, if you choose to share your Cone Addict activity on third-party social media platforms, the policies of those platforms govern the data that resides there.

Our site may provide links to other (third-party) websites for your convenience or information. Linked sites have their own privacy notices or policies, which we strongly encourage you to review. To the extent that linked websites are not owned or controlled by us, we are not responsible for their content, any use of the websites, or the privacy practices of the websites.

CHANGES TO OUR PRIVACY POLICY

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our site. If we materially change the way we process your personal data, we will notify you in advance or, where required by law, ask for your consent before implementing those changes.