These General Conditions of Sale (known as "GTC") apply, without restriction or reservation, to all sales concluded by the Seller to non-professional buyers ("The Customers or the Customer"), wishing to acquire the products. offered for sale ("The Products") by the Seller on the site https://www.coneaddict.com. The Products offered for sale on the site are as follows: Personalized clothing and accessories.

The main characteristics of the Products and, in particular, the specifications, illustrations, and indications of dimensions or capacity of the Products are presented on the site https://www.coneaddict.com which the customer is required to read before ordering. The choice and purchase of a Product are the sole responsibility of the Customer. Product offers are understood to be within the limits of available stocks, as specified when placing the order. These T & Cs are accessible at any time on the site https://www.coneaddict.com and will prevail over any other document.

The mere fact of placing an order on the site implies unreserved acceptance of these general conditions of sale. Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.

The Seller's contact details are as follows: Yacine Khaye - Siren: 853 514 925 - Mail: contact@coneaddict.com - Address: 6, Place du 11 Novembre 1918 - 92250 La Garenne Colombes

The Products presented on the site https://www.coneaddict.com are offered for sale for the following territories: Worldwide. In order to a country other than mainland France, the Customer is the importer of the Affected products. The price will be calculated for all Products shipped outside the European Union and DOM-TOM, excluding tax automatically on the invoice. Customs duties or other local taxes or import duties, or state taxes may be payable. They will be the responsibility and are the sole responsibility of the Customer.

The Products are supplied at the current prices listed on the site https://www.coneaddict.com when the Seller registers the order. The prices are expressed in Euros, including all taxes.

The prices take into account any reductions that the Seller may grant on the site https://www.coneaddict.com. These prices are firm and not subject to revision during their period of validity. Still, the Seller reserves the right, outside the period of validity, to modify the prices at any time. The prices do not include the costs of processing, shipping, transport, and delivery, which are invoiced in addition, under the conditions indicated on the site and calculated before placing the order. The payment requested from the Customer corresponds to the total amount of the purchase, including these costs. An invoice is established by the Seller and given to the Customer upon delivery of the Products ordered.

The Customer's responsibility is to select the products they wish to order from the https://www.coneaddict.com site, as follows: Payment is made via stripe or PayPal and will be debited immediately. Once payment has been validated, your order will be printed and then shipped by our service provider. Product offers are valid as long as they are visible on the site while stocks last. The sale will only be considered valid after full payment of the price. It is the Customer's responsibility to verify the order's accuracy and immediately report any errors. Any order placed on the site https://www.coneaddict.com constitutes the formation of a contract concluded at a distance between the Customer and the Seller. The seller reserves the right to cancel or refuse any order from a customer with a dispute over payment for a previous order. The customer will be able to follow the progress of his order on the site.

According to the following methods, the price is paid by secure payment: payment by credit card via Stripe or PayPal. The price is payable in cash by the Customer in full on the day the order is placed. Payment data is exchanged in encrypted mode using the protocol defined by the approved payment provider involved in banking transactions carried out on the site https://www.coneaddict.com.

Payments made by the Customer will only be considered final after actual receipt of the sums due by the Seller. The Seller will not be required to deliver the Products ordered by the Customer if the latter does not pay him the full price under the conditions indicated above.

Products are shipped within 3 to 10 working days. All the announced delays are calculated in working days. The times indicated are average times and correspond to processing, preparing, and shipping the order (leaving the warehouse). To this period, must be added the delivery time of the carrier by postal circuit. In the event of an imperative delivery date, it is up to the customer to take the necessary precautions and to question the logistics services of our site to have the feasibility of meeting the deadline assessed.

Delivery consists of the transfer to the Customer of physical possession or control of the Product. Except in special cases or unavailability of one or more Products, the Products ordered will be delivered at once. The Seller undertakes to do its best to deliver the products ordered by the Customer within the deadlines specified above. If the Products ordered have not been delivered within 30 days after payment of the order, for any reason other than force majeure or the Customer's fault, the sale may be canceled at the Customer's written request under the conditions provided for in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days of the date of termination of the contract, excluding any compensation or withholding. An independent carrier makes deliveries to the address mentioned by the Customer when ordering and which the carrier can easily access. Delivery is deemed to have been made upon delivery of the products ordered by the seller to the customer who has accepted them without reservations.

Packages that are returned to us for non-complaint, lack of address, or any other reason for which we cannot be held responsible cannot give rise to any refund; the packages may be reshipped for new shipping costs to be paid via a banking platform.

The transfer of ownership of the Products from the seller to the customer will only be carried out after full payment of the latter's price and receipt of the products.

Concerning articles made to order and personalized, the provisions of Article L. 221-28, 3 ° of the Consumer Code apply and deprive the customer of his 14-day withdrawal period and return personalized goods.

However, if the product does not comply with the description or is damaged upon receipt of the package, the customer can let us know by contacting us by email at this address: contact@coneaddict.com.

The customer must provide a photo of the product as proof of its non-compliance. If the product does not comply, it will be exchanged at the seller's expense.

The Customer acknowledges having been informed, even before the issuance of any Order and declares that he is fully aware of the legal guarantees, from which he benefits as of right and without additional payment on the products, namely:

• The legal guarantee of conformity provided for by the Consumer Code for apparently defective, damaged, or damaged products or not corresponding to the Order and allowing to obtain within two years of the delivery of the product, free of charge, the repair or the product replacement.
• The legal guarantee against hidden defects provided for by the Civil Code, arising from a material, design, or manufacturing defect affecting the delivered product and rendering it unfit for use, under which the Customer may request, within a period of two years from the discovery of the defect, the total or partial reimbursement of the product which has proved to be unfit for its use.

To assert his rights, the Customer must inform the Seller, in writing, of the non-conformity of the products within the time limits referred to above.

The Seller will reimburse, replace, or have repaired products or parts under warranty deemed non-compliant or defective.

Refunds for products deemed non-compliant or defective will be made as soon as possible following the Seller's finding of the lack of conformity or the hidden defect.

The Seller cannot be held liable in the event of misuse of the product, use not following the instructions for use, negligence or lack of maintenance on the part of the Customer, or in the event of normal wear and tear of the product.

The Seller's guarantee is, in any event, limited to the replacement or reimbursement of non-compliant or defective products.

These GTC and the operations resulting from them are governed and subject to French law. These T & Cs are written in French. If they are translated into one or more foreign languages, only the French text will prevail in the event of a dispute.